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Posts Tagged ‘BMW’

If you get good service you may tell one or two people about it – BUT – if you get bad service you’ll tell everyone you know.

[tweetmeme] Just to prove that we don’t only speak up when we get bad service… let’s talk about some awesome service we’ve gotten lately!!

Kristen at Berkshire Bank in 20 Mall in Guilderland.  She is top-notch!  Michael had a problem with his account last week due to a mistake Price Chopper made. (One of many, they’re on my shit-list this week) Kristen was quick to get us in touch with someone who could resolve the problem.  She did it all with a smile in her voice and a good attitude.  I didn’t mention that we spoke with her over the phone.  Her positive attitude came right through the phone.  We called her manager Jason who was working in another location and he immediately rectified the situation.

We stopped in to thank Kristen and Jason in person the next day.  Kristen was there and we had a wonderful conversation.  We were sad to learn though that Jason was transferred to their Colonie branch.  Not as convenient, but still not too far away.  I highly recommend either of these two branches for your banking needs.

The other awesome service we received was at Max BMWMichael was in contact with them regarding test-riding a couple of motorcycles so he could talk about them on his biker blogCraig and Ben took the time to meet with us and answer all the questions we asked.  The dealership was quite busy since they were sponsoring an event, but they made us feel like we were the only two on their sales floor.

These days I won’t do business with a store who’s customer service ISN’T top-notch.  Tons of businesses compete for my attention, so why should I put up with rudeness or bad attitudes?

Where have you gotten awesome service lately?
Where has customer service fallen short?

Please comment and subscribe.

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Chelsea Clinton & Marc Mezvinsky to wed this weekend in Rhinebeck NY

[tweetmeme] I wasn’t invited to the Clinton/Mezvinsky wedding even though it’s up the road from my parents house in Rhinebeck, NY….  We will be down to spend time with my parents that day though.

The Weekly Re-cap: I showed you what I had for a 3AM snack and spoke about Mental Feng Shui.  We celebrated Miss Isabella’s 3rd Birthday!!  I told you about a study going on to track how many fireflies are still out there.  Michael & I attended the 5th Annual smAlbany Small Business Day and I shared a recipe for Chocolate Zucchini Bread.

The Weekly New Season on TV: Project Runway Season 8

The Weekly Beverage: Raspberry Vodka & Sprite (made by Kristi Gustafson during her guest bartender event at Dale Miller to benefit Equinox, Inc. – They raised over $1,000!!

The Weekly Food: Pizza, Sliders Sweet Sausage and Leftovers!  (Real healthy huh?)

The Weekly Amazing Fact: According to Musicouch.com Time Warner Corporation bought the rights to the Happy Birthday song in 1998. So now a single use in a film or TV program will cost around $10,000!

The Weekly Birthdays: Chantel Weckesser-Schultz, Nicole VanWagner, Heather Skoda, Jennifer Kappeller, Jerry Papandrea, Ed Lass, Debbie DeCicco-Fiore, Carla Rozman, Phil Russo, Lisa Naccarato Schatzel, Dan Hubbell, and Kevin RyanI hope you all had wonderful birthday’s!!  Leave a comment and tell me what you did for your special day.

The BMW K1300 GT backed up to my Yamaha FJR 1300AE

The Weekly Activity: We went to Dale Miller for the Equinox, Inc. benefit where Kristi Gustafson & Steve Barnes were guest bartenders.  (They raised over $1000!)  Our friend Trish and her son came to visit for a day of BBQ and hanging out in the pool.  We attended the Lia Car Show, as well as the smAlbany Small Business Day as VIP bloggers.  We rode out to The Factory in Ballston Spa with No Destination, and we test rode a BMW K1300 GT at Max BMW Motorcycles.  We had a VERY busy week!!

The Weekly new people I’ve found on Twitter (some of them): ChesshireCat, Santino Rice, Tim Cronin, Rev. Alan Rudnick, Lydia Kulbida, Outspoken Media, Barkeater Chocolates, Merci Miglino, Sonja Stark, Lisbeth Calandrino, Dan Churchill, Larry Zimbler, Lauren Rose, and Squiggout.

LaDorka's National MS Walk 2009

The Weekly Charity I’m Pimping: LaDorka’s – National Multiple Sclerosis Walk
These women are incredible and walking for a good cause.  Please donate whatever you can.  They have a hefty goal.  Every dollar gets them closer to a cure for MS.

What are your plans for the weekend?
Please comment and subscribe.

Cupcake image: http://www.allthingscupcake.com/page/9/?s=ote
BMW & FJR picture by Michael T. Henry Photography


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