Feeds:
Posts
Comments

Posts Tagged ‘gift card’

I was contacted by Dakota’s Personalized Gifts asking if I would be willing to do a product review for their company. Once I visited their website I was thrilled to have the opportunity. The hardest decision was what product I wanted to review! They have a large selection of items for men, women, babies, weddings, graduations, memorials…. There are a pile of options to choose from.

I chose the Personalized Rhinestone Ladies Baby Tee Shirt and the Personalized Rhinestone Ladies Cotton Shorts from their Birthday Gifts For Her area. Soon after, I was sent the outfit.


The first thing I noticed when the package arrived was how soft the shirt and shorts were. They were soft like my favorite t-shirt. They weren’t stiff like some brands. The seams of the outfit were sewn straight and the rhinestone decals were placed nicely. I chose the letter R for my name. I love the outfit! It’s so comfortable!!

About Dakota’s Personalized Gifts:

We started in a spare bedroom about 5 years ago more as a part time hobby than a business with The Anniversary Rose making roses for the traditional anniversary gifts (i.e. 1st year paper, 2nd year cotton, 5th year wood etc) cutting rose petals by hand with scissors. It quickly grew from a part time hobby to a full time business, adding help and equipment to keep up. Then, we started expanding into personalized anniversary gifts. We started getting many requests from our customers for personalized wedding, Mother’s & Father’s Day and Christmas gifts etc. That’s when we started Dakota’s Personalized Gifts. Soon the business took over a second bedroom and the garage, the following year it occupying two bedrooms, the garage & a full basement. With no room left to expand we were forced to move into a commercial location in 2009. We continue to expand with new products and updated equipment all the time which allows us to produce most of the personalized items in house.

Buy It: The Personalized Rhinestone Ladies Baby Tee Shirt retails for $28.95 and the Personalized Rhinestone Ladies Cotton Shorts retail for $28.95 as well.
You may use the following coupon codes when you order:

10OFF50 for $10 off when you spend $50
15OFF75 for $15 off when you spend $75
GRD-OCT31
for free ground shipping when you spend $35

Win It: Dakota’s Personalized Gifts has been kind enough to offer one lucky Dozenroses13 reader a choice between a $50 gift certificate and free US shipping OR a T-Shirt and Shorts set as shown above.

If you’d like to enter to win this prize, please follow this link to my new and improved blog site to enter.  I am planning to migrate all further posts over there.

Good Luck!

**I received no monetary compensation for this post. Dakota’s Personalized Gifts provided me with sample products for my review. The opinions expressed herein are my own.**
Images from: Michael T. Henry Photography & Dakota’s Personalized Gifts

Advertisements

Read Full Post »

I haven’t posted rants on here in the past, but I had a situation happen last week that still annoys the hell out of me when I think about it.

I was visiting Colonie Center in Albany, NY.  I went to the customer service desk.  At this desk you can purchase lottery tickets, gift cards, and get general information about the mall.

In my experiences throughout my life I was led to believe that people at customer service desks should be courteous to the patrons of the business they’re working for.  I have worked with the public for years, and though I’d never say the words “the customer is always right” I do subscribe to the idea that you ALWAYS treat the customer with respect and you always say “Thank you.”

I approached the customer service desk.  I moved slightly to the side to fill out a form.  While I was doing this two additional customers walked up.  They were immediately assisted.  (She had a snotty attitude, but she answered their questions.)  While she was helping the second woman I finished up my form, and put my money with it on the counter.  It was quite obvious I was finished.  As she finished with the second, I incorrectly assumed she would move on to helping me.  She looked right at me and moved 3 feet to her right and started typing on her computer.  It was obvious she was playing on Farmville (or some similar online game) and logged out to proceed to log in to another website.  After about a minute, she walked back to the counter and took my form and money, processed it and laid my receipt on the counter.  While she was processing it, a security guard walked up to the counter and started shooting the breeze with her.  She commented to him that she needed to log into an online customer service training that she was required to complete.  At this point I picked up my receipt and I couldn’t resist commenting.  “Since you’re going to be taking your required customer service training, let’s pray that it teaches you to acknowledge your customers in front of you and how to say “Hello” and “Thank you” since you didn’t say a single word to me during my entire transaction.” As I was walking away she screamed after me “Thank you Ma’am, please come again.” In an extremely snotty tone.

When I told a friend of mine about the situation he immediately physically described the girl and knew exactly who I was talking about because he’s dealt with her in the past and agreed that she needs a serious attitude adjustment.

From now on – I’ll take my business of that sort to Crossgates.  They may not be a ray of sunshine over there, but at least they’ll acknowledge my presence…..

What kind of bad customer service have you had to deal with?
Do you still do business with the establishment?
If yes, explain why.

Customer Service Graphic from: http://www.whalecottage.com/blog/tag/whale-cottage-camps-bay/

Read Full Post »