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Posts Tagged ‘good service’

The Weekly Re-cap: I showed you pictures of Isabella with her new Monkey Toy and my Dad entertaining.  I made Pesto and shared the recipe I used.  I tried sending a message on HootSuite and I shared a guest post called Who Will You Be When The Pilgrimage Is Over.  We discussed some good service I’ve received lately and lastly I made a request to all of you for donations for a Poker Run to benefit The Ronald McDonald House.

The Weekly Movie: Percy Jackson & The Olympians – The Lightning Thief – What I saw of it was really cute!  I need to go back and watch it again when I’m not distracted!

The Weekly Downer: Again – people who don’t return phone calls.  I have a contractor who I left a message for about 2 weeks ago.  Too late – even if he calls me back, I can’t do business with him.  If he can’t be bothered to call me when I’ve got paying work for him to do, he sure as hell isn’t going to call me back if there’s a problem after the job is done.

The Weekly Food: Pesto, Pork Chops, Steak & Cheese Burrito, Tomato Sandwiches….

The Weekly Interesting Fact: You can’t kill yourself by holding your breath.   (I guess I never thought about it, but it makes sense….)

The Weekly Birthdays: Tina Price, Joel Kuhn, Mariana Caglioti, Valleri James, Bridgette Almstead Garioli, Misha Gnazzo Yoshida, Carla Roberts Pryor, Tim Hoss, Jenn Boudreau, Kate Mostaccio, Diona Irish, and Melissa TatorI hope you all had wonderful birthdays!!  Leave a comment to let us know what you did for your special day!

The Weekly Activity: Interviews, phone calls, networking, and a motorcycle ride 🙂

Sofft - Floria

The Weekly Shoes: I love the shoes pictured above!!

The Weekly new people I’ve found on Twitter: TS Ensemble, Woo Themes, Glennpeter Jewelers,  and Jennifer Gish.

The Weekly Charity I’m Pimping: The No Destination Poker Run to benefit The Ronald McDonald House.  For donation information click here.

The Weekly Countdown: Days until Brenda returns to General Hospital: 5

The Weekly Hypothetical: If you had an over-abundance of tomatoes, what would you do with them?

Blue Flowers image from: http://www.flickr.com/photos/chitrasudar/2780206155/sizes/m/in/photostream/
Shoe image from: http://www.thewalkingcompany.com/brands/Product.aspx?ProductID=12144&pagetag=women_fashioncomfort&source=comfort
Percy Jackson image from: http://www.percyjackson.org/info/percy-jackson-official-site-updated/
Cake image from: http://www.giftacrossindia.com/cakes.asp

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If you get good service you may tell one or two people about it – BUT – if you get bad service you’ll tell everyone you know.

[tweetmeme] Just to prove that we don’t only speak up when we get bad service… let’s talk about some awesome service we’ve gotten lately!!

Kristen at Berkshire Bank in 20 Mall in Guilderland.  She is top-notch!  Michael had a problem with his account last week due to a mistake Price Chopper made. (One of many, they’re on my shit-list this week) Kristen was quick to get us in touch with someone who could resolve the problem.  She did it all with a smile in her voice and a good attitude.  I didn’t mention that we spoke with her over the phone.  Her positive attitude came right through the phone.  We called her manager Jason who was working in another location and he immediately rectified the situation.

We stopped in to thank Kristen and Jason in person the next day.  Kristen was there and we had a wonderful conversation.  We were sad to learn though that Jason was transferred to their Colonie branch.  Not as convenient, but still not too far away.  I highly recommend either of these two branches for your banking needs.

The other awesome service we received was at Max BMWMichael was in contact with them regarding test-riding a couple of motorcycles so he could talk about them on his biker blogCraig and Ben took the time to meet with us and answer all the questions we asked.  The dealership was quite busy since they were sponsoring an event, but they made us feel like we were the only two on their sales floor.

These days I won’t do business with a store who’s customer service ISN’T top-notch.  Tons of businesses compete for my attention, so why should I put up with rudeness or bad attitudes?

Where have you gotten awesome service lately?
Where has customer service fallen short?

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