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Posts Tagged ‘phone’

If you get good service you may tell one or two people about it – BUT – if you get bad service you’ll tell everyone you know.

[tweetmeme] Just to prove that we don’t only speak up when we get bad service… let’s talk about some awesome service we’ve gotten lately!!

Kristen at Berkshire Bank in 20 Mall in Guilderland.  She is top-notch!  Michael had a problem with his account last week due to a mistake Price Chopper made. (One of many, they’re on my shit-list this week) Kristen was quick to get us in touch with someone who could resolve the problem.  She did it all with a smile in her voice and a good attitude.  I didn’t mention that we spoke with her over the phone.  Her positive attitude came right through the phone.  We called her manager Jason who was working in another location and he immediately rectified the situation.

We stopped in to thank Kristen and Jason in person the next day.  Kristen was there and we had a wonderful conversation.  We were sad to learn though that Jason was transferred to their Colonie branch.  Not as convenient, but still not too far away.  I highly recommend either of these two branches for your banking needs.

The other awesome service we received was at Max BMWMichael was in contact with them regarding test-riding a couple of motorcycles so he could talk about them on his biker blogCraig and Ben took the time to meet with us and answer all the questions we asked.  The dealership was quite busy since they were sponsoring an event, but they made us feel like we were the only two on their sales floor.

These days I won’t do business with a store who’s customer service ISN’T top-notch.  Tons of businesses compete for my attention, so why should I put up with rudeness or bad attitudes?

Where have you gotten awesome service lately?
Where has customer service fallen short?

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The Weekly Re-cap: You saw my Boston Self Portrait and Breakfast In Bed With Bella.  I told you about Holy Cow: The Best Ice Cream In The World and My Yummy Salad.  Bella’s friend Tequila came for a visit and I’ve had a couple sad days 😦

The Weekly Read: I’m really starting to miss reading… though a bought a couple more books at tag sales today to add to the pile I’d like to read….

The Weekly Music: Cryin’ Like A Bitch!!Godsmack (off their new album The Oracle)

The Weekly Downer: Being given the cold shoulder by someone I care about.  😦

YUM!!

The Weekly Food: Refer to my Yummy Salad Blog

The Weekly Amazing Fact: Honey is the only food that does not spoil.  Honey found in the tombs of Egyptian pharaohs has been tasted by archaeologist and found edible.

The Weekly Birthdays: Brooke Bergin, Kate Birchenough, Jodi Hilbrandt Vosburgh, Mary Millus, Tara Kenny, Robert Ruggiero, Stacey Zakrzewski, Melanie Beale, Hildegard Pleva, Aimee Crump Coates, Andrew Pleva, Chris Stoppenbach, and Ivona Popowczak.  Happy Birthday to you all!  I hope you all had a wonderful celebration on your big day!  Tell me what you did to celebrate your birthday in the comments:)

Triple Crochet Stitched....

The Weekly Craft: I crocheted another scarf!

The Weekly Activity: Eating Village Pizza and walking Bella and her friend Tequila.  We also went to Boston for a few hours….  Oh, and I almost forgot – yesterday we hung Michael and Angela’s photo gallery up at Barista’s Espresso Cafe in the Hudson Valley Mall in Kingston, NY.  I’m sure I’ll mention more details about it in the future.

The Weekly new people I’ve found on Twitter: I’ve barely spent any time on Twitter this week.  Who do you think I should follow??

The Weekly Charity I’m Pimping: ME! No seriously…  This Sunday June 6th 11AM-2PM (rain or shine) is The Stroll for Epilepsy – Dutchess to Ulster County at the Walkway Over the Hudson.  My Friend Marcus Molinaro and his wife Christy will be walking for their daughter Abigail Faith.  Please show your support.

Weekly Grand Totals: Number of times I’ve eaten at Village Pizza III this week: 2  (Hopefully we’ll get a chance to talk about that more next week!!)

The Weekly Hypothetical: If someone relied on you to do the same job for 2+ years and then with no explanation had someone do that job instead and gave you the cold shoulder – would you feel hurt?

The Weekly Not-So-Hypothetical: Why the hell don’t people return phone calls??  (In the business sense, not personal calls)

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